Security

Job Summary:

Provide safe, secure and reliable transportation for residents to and from medical appointments; other scheduled appointments; shopping trips and any pre-scheduled, pre-approved and pre-planned activities, while also monitoring incoming traffic while located within the confines of the guardhouse.

Job Duties/Responsibilities:

Greets all residents, employees and visitors in a pleasant and professional manner, while providing transportation for residents and/or guests and when monitoring traffic while in the confines of the Guardhouse.

Transports residents in a safe, efficient and relaxed manner.
Residents are picked up and delivered on time for all appointments.
Assists residents in and out of van(s).
Assists residents upon entering / exiting doctor’s offices, pharmacies, stores, etc., particularly when carrying packages.
Mediates issues with seating arrangements and insures residents are buckled up before departures.
Observes and reports physical, emotional or behavioral changes in residents to our Health & Wellness Coordinator
Prepares Incident Reports and Medical Incident Reports in the event incidents/injuries occur while transporting residents
Maintains and prepares proper documentation for transporting residents to and from scheduled appointments, activity functions, etc.
Maintains appropriate logs while in the confines of the Guardhouse, particularly as they relate to information from previous shifts, ensuring that information is communicated to next shift
Interior and exterior of vehicles is maintained and properly cleaned.
Reports any maintenance issues relating to vehicles, as well as observations of areas around the campus in conjunction with job performance to direct supervisor and/or Building and Grounds Manager
Delivers meals to residents as needed and/or directed
Routinely takes proactive measures to enhance the safety and security of residents/staff while in the performance of job responsibilities
Identifies and reports safety hazards and takes initiative to eliminate or minimize hazard, if able to do so
Routinely performs surveillance of campus and employee areas and parking lots
Monitors traffic activity, particularly vehicles entering the property, while in the confines of the Guardhouse
Has ability to take command of an emergency event or crisis contacting appropriate staff, vendors, etc., while stabilizing situations and disabling alarms when necessary
Works with EMS team in emergency situations involving residents and/or staff
Works with law enforcement groups when needed
Reviews staff memos and communications where applicable
Pitches in to cover shortages within the department